This explains how we use the information you provide when using our website, and also by e-mail, phone or other means. By providing the information you agree to it being used as described.
The data we collect includes identity data, contact data, marketing and communication preferences and professional data. We do not collect any special categories of personal data which include religion or ethnicity.
Some information we request is required to carry out our work safely and effectively and in line with licensing conditions, if you refuse to provide essential information we may have to cancel our service we have with you, and we would notify you of this at the time.
We collect your personal data by direct interaction phone, e-mail and website form enquiries and booking links collect your personal and contact information.
We use your data to enable us to deliver the services and products agreed between both parties within the legislation, to improve our website, to develop new products and services, for communication /marketing and promotion and to help prevent fraud or to comply with a legal or regulatory obligation. Processing of information and marketing is provided on a legitimate interest basis, if you wish to unsubscribe at any time please contact [email protected]
Our website does not use any third party links but may collect information in the form of cookies, web beacons and log files. The collected information can be used for analysing trends, website optimisation and administration. It does not gather personal information.
Data is retained for as long as is deemed necessary to carry out the functions described in this policy. Although no data transmission or storage (electronic or hard copy) can be deemed 100% safe, all necessary professional precautions are taken.
As described in the General Data Protection Regulation (GDPR), our clients have the following rights:
- The right to be informed – which is why we have written this policy.
- The right of access – our clients can request to see what information we hold on them.
- The right to rectification – Our clients can contact us if they believe any of the information we hold is out of date or inaccurate.
- The right to erasure or to restrict processing– in some circumstances our clients have the right to request that we delete their personal data or stop collecting or processing it.
- The right to portability – in some circumstances, our clients can request a copy/ transfer of personal data we hold on them to themselves or a third party.
- The right to object – our clients can choose to opt out of direct marketing messages at any point or to withdraw consent to other consent based processing.
- The right to complain to the Information Commissioner’s Office.
Our data officer is Helen Barker – if you have any questions, including exercising your legal rights please contact [email protected]. It is within your rights to contact the Information Commissioners Office see www.ico.org.uk be we respectfully request that you contact Cotestones Farm in the first instance.
Last updated November 2022